Tile roofing
Architectural shingles
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Flat & low-slopeFree roof inspection with deck photos before we talk money - GAF and Owens Corning certified installation
The Tilehurst Roofing Orange County Guarantee
When we finish a roof in Orange County, we don’t consider the job done because the truck pulls away. We consider it done because it’s right, and because you have it in writing that we’ll stand behind it. That’s not marketing language. It’s how the Kingswell family of companies has operated since 2000, and it’s the only way Greg Holloway runs Tilehurst Roofing Orange County. You get a written price before any work starts. You get a written guarantee on every repair before the crew leaves your property. If something fails inside the guarantee period, we return and correct it at no charge. That’s the 365-Day Done Right Promise, and it applies to every residential roof we touch in Orange County.
What’s Covered
- Workmanship on every repair. If a repair we made doesn’t hold, we come back and fix it at no charge inside the guarantee period, documented in writing before we leave the job.
- Written guarantee on every repair. You’ll have the guarantee in your hands before the crew leaves, not mailed to you two weeks later. It states what was repaired, what we’ll stand behind, and for how long.
- Written price before any work starts. You’ll know exactly what the job costs before we touch your roof. That written price is always included and never negotiated away.
- Material choice from seven manufacturers. We install GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral. The product fits your Orange County home and budget, not whatever happens to be on the truck that morning.
- Cleanup is part of the job, not an option. We leave your property cleaner than we found it. Nails, old shingles, tear-off debris, and packaging all go with us.
- On-time arrival within the window we gave you. We tell you when we’ll be there, and we show up in that window. Life in Orange County doesn’t pause for a late contractor, and we don’t ask it to.
- Background-checked, uniformed technicians. You’ll know exactly who’s on your roof and why they’re there. No mystery crews, no unmarked trucks.
Styles & brands we work with
Our Satisfaction Promise
If you’re not satisfied with the work, the process is simple: call us, and we make it right. That’s not a slogan. It’s what the 365-Day Done Right Promise means in practice. The Kingswell Way says to say the price before the work, show up in the window we gave, leave the place cleaner than we found it, put the guarantee in writing, and come back if it fails. That last part is where a lot of roofing companies go quiet. Not us. If a repair fails inside the guarantee period, Tilehurst Roofing Orange County returns at no charge. No arguing about whose fault it was. No “that’s normal wear.” No waiting until the next quarter’s schedule opens up. You call, a live person answers, and we schedule the return visit. Greg Holloway has been on enough Orange County roofs to know that gravity and sun never quit, and neither can a guarantee that means anything.
See the difference
Before
After
Before
After
Before
AfterLicensed & Insured Backing
A warranty is only as good as the company standing behind it, and a company is only as good as the credentials that keep it accountable. Tilehurst Roofing Orange County is licensed and insured. What that means for you is straightforward: the people on your roof are legally permitted to do the work, and if something goes wrong, there’s real coverage behind it. Insurance isn’t a piece of paper we wave around at the estimate. It’s the difference between a roofing company that can afford to make a mistake right and one that quietly goes out of business the first time a claim lands. When you combine licensed and insured backing with a written guarantee on every repair and the 365-Day Done Right Promise, you get what Orange County homeowners actually need: a roof that’s done once, and done right, with the paperwork to prove we’ll stand behind it.
Frequently Asked Questions About Our Guarantee
Yes. Every repair includes a written guarantee delivered before the crew leaves your property. You don’t have to ask for it and you don’t have to wait for it. It states what was repaired, what’s covered, and for how long. If the repair fails inside that period, we return at no charge under the 365-Day Done Right Promise. Call (559) 295-5445 to schedule your free estimate and see exactly how the paperwork reads before you commit to anything.
You call us, a live person answers, and we schedule a return visit. Not a phone tree, not a voicemail that disappears into a queue. Under the 365-Day Done Right Promise, Tilehurst Roofing Orange County returns at no charge inside the guarantee period to correct the repair. That’s the Free Second Visit commitment, and it’s been part of the Kingswell family approach since 2000.
No. You get a written price before any work starts, and that price is never negotiated away. If we find something unexpected once the roof is open, like rotted decking that wasn’t visible from the surface, we’ll show you what we found and give you a written price for that additional work before we touch it. But the original scope stays at the original number. Every time. Call (559) 295-5445 for an exact quote on your Orange County roof.
Our workmanship guarantee covers the work we do. Materials from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral carry their own manufacturer warranties, and we’ll walk you through what each one covers before you choose. What we guarantee is that the installation is done right, the repair holds, and the work stands up to Orange County’s sun, Santa Ana winds, and winter rain. The guarantee is in writing, and it’s enforceable. Call (559) 295-5445 to talk through what’s covered for your specific roof type.
Written by Greg Holloway, Owner at Tilehurst Roofing Orange County, serving Orange County since 2000.