What Orange County Homeowners Say About Tilehurst Roofing Orange County
Reviews matter in roofing because the work happens above your head, where you can’t watch every nail go in. You’re trusting someone with the thing that keeps rain out of your living room. We earn that trust the slow way: a written price before any work starts, a written guarantee on every repair before the crew leaves, and a real person answering the phone at (559) 295-5445 whenever you call. Here’s what homeowners across Orange County have told us about their experience.
Recent Reviews
“We noticed water staining on the ceiling in our upstairs hallway after that heavy January rain. Tilehurst came out, found the flashing around the chimney had pulled away, and had the whole thing re-sealed and watertight the same afternoon. The written estimate matched the final bill to the penny.”
Yolanda M. – Santa Ana
“The tile roof on our 1960s ranch in Orange needed serious work. Greg walked the roof with me, pointed out where the underlayment was failing, and explained why the old paper just doesn’t hold up in the Santa Ana winds. We ended up replacing the whole thing with GAF Timberline shingles. The crew left the yard cleaner than they found it.”
Ruben V. – Orange
“I called on a Sunday evening expecting voicemail. A person picked up on the second ring. That alone told me I was dealing with a different kind of company. They scheduled the repair, showed up when they said they would, and handed me a written guarantee before they even packed up their ladders.”
Rachel H. – Anaheim Hills
“We had three companies give us quotes for a full roof replacement in Fullerton. Tilehurst was the only one that put everything in writing up front without me having to ask twice. No vague ‘we’ll see what we find’ pricing. They explained drip edge, ridge cap, decking, and underlayment in plain English. I actually understood what I was paying for.”
Yolanda M. – Fullerton
“After a windstorm tore off a section of ridge cap on our place in Huntington Beach, we needed the repair done before the next rain. Tilehurst fixed it, then came back two weeks later at no charge to check that everything was holding. That follow-up is the reason I’ll never call anyone else.”
Grace C. – Huntington Beach
“We bought a 1970s house in Tustin knowing the roof had issues. Greg was honest about what needed replacement now and what could wait. That kind of straight talk is rare. We went with CertainTeed Landmark shingles, and the install crew was background-checked, uniformed, and professional. Two years later, zero leaks.”
Ruben V. – Tustin
Why Customers Trust Us
Every review above mentions something we do intentionally. The written price isn’t a nice-to-have; it’s the foundation of The Kingswell Way: say the price before the work, show up in the window we gave, leave the place cleaner than we found it, put the guarantee in writing, and come back if it fails. A roofing quote without a written number is just a guess with a handshake. We don’t do that.
The 365-Day Done Right Promise means that if a repair fails inside a full year, we come back and fix it at no charge. Period. No arguing about whose fault it was. No waiting for a claims department. Just a crew at your door making it right. Our written guarantee is handed to you before the crew leaves, not mailed later after you’ve already found the problem.
We stock material options from all seven major manufacturers – GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral – so the product fits your home, your budget, and your neighborhood, not whatever happens to be in the truck. And when you call, a live human answers. Evenings, weekends, holidays. Call (559) 295-5445 and you’ll get a person, not a recording.
Written by Greg Holloway, Owner at Tilehurst Roofing Orange County, serving Orange County since 2000.